Shipping Policy — furrake

Processing Time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days — please allow extra time in these instances. If there will be a significant delay in the shipment of your order, we will contact you via email or the phone number provided at checkout.

Shipping Time

Once your order has shipped, delivery typically takes between 7 and 15 business days, depending on your location. Please note that shipping times are estimates and are not guaranteed — delays caused by customs processing, weather, or the carrier are outside of our control.

Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Please allow 2-5 business days for tracking information to update after your order ships.

Customs, Duties and Taxes

furrake is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

furrake is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier or us directly to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Wrong or Missing Address

Please double-check your shipping address at checkout. furrake is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at furrake@gmail.com — we may be able to correct it if the order hasn't shipped yet.

Questions

If you have any questions about your shipment or this policy, please contact us at furrake@gmail.com.